Staff's Direct Emails
Management
Bea Pinto, CEO: beapinto@local183cu.ca
Ana Gouveia, Manager of Operations: anagouveia@local183cu.ca
Member Service Representatives
Paula Veloso, Member Service Representative Supervisor: paulaveloso@local183cu.ca
Paola Barragan, Member Service Representative: paolabarragan@local183cu.ca
Soraia Teixeira, Member Service Representative: soraia@local183cu.ca
Hours of Operation
Monday to Friday........................................................................................9:30 a.m. to 4:00 p.m
Saturday.......................................................................................9:00 a.m. to 12:00 p.m
Sunday................................................................................................CLOSED
Need help in an emergency?
Lost or Stolen Card
For any lost or stolen cards outside of branch business hours, please call our Local Hot Card Service Line or International Hot Card Service line for assistance.
(24 hours a day, 7 days a week)
Local Hot Card Service: 1-877-764-3693
International Hot Card Service : 1-905-764-3693
Suspicious Activity
If you think someone has accessed your account without your authorization, please give us a call to report it.
Call us: 416-242-6643
Top Questions
You've got questions, we've got answers.
What are my branch hours?
Visit our ATM & Branch Locator page to find your branch's hours.
How do I activate my new card?
Once you receive your card in the mail, please follow instructions attached.
What are the rates at L.I.U.N.A.?
Click here for an updated list of mortgage, credit card, bank account and savings account rates.
What happens if I get a suspicious email or text from L.I.U.N.A.?
L.I.U.N.A. will never send you an unsolicited email or message asking for any confidential information – this includes information such as PIN, passwords, or card numbers. If you do receive an email of this nature, please report it. If you think you have been a victim of fraud or have any unknown transactions on your account, please let us know.
How do I order new cheques?
Please contact our branch.
Contact us
If you have any questions, please fill out the contact form below.
One of our representatives will get in touch with you within 24 hours.
Need to get in touch? Contact L.I.U.N.A. LOCAL 183 Credit Union →
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Calculators Branch/ATM Locator
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